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Privacy Policy

Legal Advise

This website is operated by RivieraGo, hereinafter referred to as “the Company.”
Access to and use of this website implies full acceptance of the terms and conditions established in this legal notice. If the user does not agree with any of the conditions described herein, they must refrain from using the site.

The Company reserves the right to modify, update, or remove any content from the website without prior notice. The user agrees to use the site appropriately and not engage in unlawful, fraudulent, or harmful activities that may affect its operation.

All content on the site (texts, images, logos, information, design, etc.) is protected by intellectual property rights and may not be reproduced without express authorization.

Privacy Policy: 
Fundamentals

The processing of personal data carried out on this website is governed by:

  • The Federal Law on the Protection of Personal Data Held by Private Parties (Mexico).

  • Its regulations and the applicable provisions issued by the Ministry of Economy.

  • The principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility.

The Company acts as the Data Controller and guarantees that all information provided by users will be used solely for the stated purposes and under the appropriate security measures.

Users may exercise their ARCO rights (Access, Rectification, Cancellation, and Objection) by submitting a request to the contact email address provided on this website.

Privacy Policy

This Policy describes how personal information provided by users of the website is collected, used, stored, and protected.
 

Data Collected
We may request and store:

  • Full name

  • Phone number

  • Email address

  • Information regarding reservations or service requests

  • Data necessary for contracting, communication, or billing processes
     

Purpose of Data Processing
Personal data is used to:

  • Manage reservations and transportation or tour requests

  • Send confirmations, reminders, and service updates

  • Respond to questions or contact requests

  • Perform internal administrative processes

  • Generate statistics and improve service quality
     

Information will not be sold or transferred to third parties, except in cases of legal obligations or to providers strictly necessary to deliver the service (such as payment or invoicing platforms).
 

Use of Cookies
The site may use cookies to enhance user experience, analyze traffic, and optimize site functions. Users may disable cookies through their browser settings.
 

Security Measures
The Company applies technical and administrative measures to protect personal data against loss, unauthorized access, misuse, or disclosure.
 

User Rights
Users may exercise their ARCO rights by submitting a request to:
[correo@tuempresa.com]
Including full name, a clear description of the request, and a means to receive a response.
 

Updates
This Privacy Policy may be modified at any time. Updates will be published on this same website.

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